YourSocial Setup

Connect your social accounts

This guide tells you what to do inside each social media app, and then what to do inside YourSocial. Most members are connected in 10–15 minutes.

✅ Before you start (important)

Facebook: You must be an Admin of your Facebook Business Page.
Instagram: Must be Professional (Business) and linked to your Facebook Page.
Google: You need a verified Google Business Profile with admin access.
LinkedIn: Personal profile login works. Company Page requires Page admin.
X: Have your login details ready (and 2-step verification if enabled).
TikTok: Must be a Business Account.
Tip: If your Page/Profile doesn’t show during connection, you’re usually logged into the wrong account or you don’t have Admin access.

Facebook (Business Page)

In Facebook
Check you have a Business Page + Admin access
  1. Open the Facebook app.
  2. Tap Menu (☰) → tap Pages.
  3. Open your business Page.
  4. Open Settings (or “Page settings”).
  5. Find Page access / Page roles and confirm your name is Admin.
If you don’t have a Page: Facebook Menu → Pages → Create.
In YourSocial
  1. Tap Add Social Account → choose Facebook.
  2. Log in using the account that is Admin of the Page.
  3. Select your Business Page.
  4. Tap Allow.
Watch the Facebook connection video
Tap to expand and follow step-by-step

Instagram (Professional Account Required)

In Instagram
Switch to Professional (Business)
  1. Open Instagram → go to your Profile.
  2. Tap ☰ → Settings and privacy.
  3. Tap AccountSwitch to professional account.
  4. Choose Business and pick a category.
Link Instagram to your Facebook Page
  1. In Instagram settings, open Accounts Centre (or “Connected accounts”).
  2. Connect to the Facebook account that owns your Business Page.
  3. Make sure the correct Facebook Page is selected.
If Instagram isn’t linked to your Page, it usually won’t appear during connection.
In YourSocial
  1. Tap Add Social Account → choose Instagram.
  2. Log in via Facebook when prompted (same account that controls your Page).
  3. Select your Instagram account.
  4. Tap Allow.
Watch the Instagram setup video
Tap to expand the visual guide

Google Business Profile

In Google
Check you have access
  1. On your phone, search your business name on Google.
  2. If you see a business panel, you likely have a Business Profile.
  3. If you can’t manage it, you may need to request access or claim it.
In YourSocial
  1. Tap Add Social Account → choose Google Business.
  2. Sign in to the Google account that manages your Business Profile.
  3. Select your business listing → tap Allow.
Official Google video: Add or claim your profile
Tap to show video

LinkedIn (Personal Profile)

In LinkedIn
Make sure you can log in
  1. Open the LinkedIn app.
  2. Confirm you can log in and see your profile.
If you want to connect a Company Page, you must be an Admin of that LinkedIn Page.
In YourSocial
  1. Tap Add Social Account → choose LinkedIn.
  2. Log in → tap Allow.

X (Twitter)

In X
Make sure you can log in
  1. Open X and confirm you can log in.
  2. If you use 2-step verification, have your code ready.
In YourSocial
  1. Tap Add Social Account → choose X.
  2. Log in to X when prompted.
  3. Tap Authorise.

TikTok (Business Account Required)

In TikTok
Switch to Business Account
  1. Open TikTok → go to Profile.
  2. Tap ☰ → Settings and privacy.
  3. Tap AccountSwitch to Business Account.
If TikTok is not a Business account, it may not connect in YourSocial.
In YourSocial
  1. Tap Add Social Account → choose TikTok.
  2. Log in → approve permissions.
Watch the TikTok Business Account video
Tap to expand the visual guide

✅ After you connect

  1. Tap Create Post.
  2. Write a short update (1–2 lines is fine).
  3. Add a photo (recommended).
  4. Select the channels.
  5. Post now or schedule.
Simple tip: One post per week is enough to stay visible locally.
Need help?
Email [email protected] with your business name, the channel you’re connecting, and a screenshot of the error.